Urban
Development
Institute

pacific region

Municipalities

Municipality Process Changes Online Resources

Abbotsford

11/05/2020

 

Facility Closures

  • City of Abbotsford has closed all City facilities to the public including City Hall, the Public Works Yard, and front counters at Fire Halls, however, staff continue to be available via phone, email and virtual meetings.

Council Meetings and Public Hearings

  • City Council is continuing to conduct council meetings and the public can view these meetings online at abbotsford.ca/watchcouncilonline. Thank you for your cooperation as we work to keep everyone healthy and safe.
  • Public Hearings are continuing as scheduled. A new format is in place to adhere to the Provincial Government’s 2 metre physical distancing and 50 person maximum gathering requirements.
  • Public attending Public Hearings and/or Council Hearings should follow the directional signage and sit only in designated areas. Feedback from the public can be submitted electronically to the City Clerk at cityclerk@abbotsford.ca or by mail to: City Clerk, City of Abbotsford, 32315 South Fraser Way, Abbotsford, BC, V2T 1W7. Please note that all submissions are a matter of public record.

Applications and Permits 

  • Development Inquiry Meetings (DIM) are proceeding online. See here for the link.
  • Development application reviews are continuing, including receiving new applications. Applications that don’t involve large plans can be submitted via an overnight drop box, with larger plans being accepted via couriers.
  • Council approved file extensions to Dec. 23rd, 2020 for ALL Development Applications that have already exercised extensions delegated to the General Manager of Planning & Development Services under the Development Application Procedures Bylaw.
  • Legal documents are being received via couriers, they are then processed and sent out electronically to the solicitors, with hard copies following via mail.
  • New building permit issuance will not be available for pickup at City Hall. A draft of a building permit conditions will be emailed to the applicant for the applicant to review and confirm in writing (email is acceptable) that they acknowledge the terms and conditions of the permit. Upon receipt of the written confirmation, staff will issue the applicant the building permit via email.

Inspections

  • Building Inspections can continue to be booked or cancelled via the City’s website.
  • City staff may not attend to all inspection requests in person and may complete inspections by using alternative methods (i.e. such as field reviews from registered professionals). When staff perform an inspection, social distancing protocols must be followed and the inspector may ask for the building to be vacated prior to performing the inspection (rescheduling of the inspection may be necessary). If an inspection request will not be attended to by City staff, applicants will be contacted directly to outlined next steps. Where possible, we recommend that supporting documents for inspections be emailed directly to the building inspector.

Property Taxes

  • On April 20, 2020, Council decreased the City’ budgeted tax revenue increase from 2.97% to 2.12% in light of the financial uncertainties impacting residents and businesses at this time.

Other Changes

  • The Step Code implementation date for single detached dwellings was planned for April 1, 2020. Council postponed this until further notice.
  • Council has waived all business licence late renewal penalties from March 1, 2020 until the end of 2020.
City Services Updates

 

Planning & Development Services Bulletin

 

Service Delivery Changes Bulletin

Burnaby

22/05/2020

 

Facility Closures

  • City Hall will serve the public on an appointment-only basis.
  • If anyone would like to come to city hall, an appointment must be made in advance with the planner/technician who will be notified of your arrival by our security guard and come greet you at the main entrance door.

Council Meetings and Public Hearings

  • NEW Effective May 1, Standing Committee (Executive Committee of Council, Financial Management Committee, and Planning and Development Committee) meetings will be reinstated. All other meetings, except the Burnaby Public Library Board, continue to be suspended until the end of May 2020.
  • Council meetings are still proceeding. Updates to the meeting schedule will be posted on the Calendar of Events.
  • Members of the public who wish to attend Council meetings in person may do so, but there is limited seating capacity as the City will be following physical distancing guidelines.
  • To attend in person, enter City Hall at the southwest entrance (by the cafe) and check-in with security. Please stay home if you are feeling unwell.

Applications and Permits 

  • In regard to requests for meetings, we encourage members of the public, applicants and consultants to make every effort to maintain social distancing and to use telephone and email as the primary communication tool with the City, rather than scheduling appointments to come speak directly with staff.
  • We encourage all applicants to submit their applications digitally wherever possible, or to courier applications to City Hall, which will be processed by our Mail Room.
  • All permit applications must be dropped off at the front door of City Hall except as noted below. Staff will send you notification of acceptance and invoice for the fees by email. You can make the payment online or drop off the cheque with the invoice at the front door of City Hall.
  • All permit pick-up will be by appointment only. Appointments can be booked by calling 604-294-7130. Only one person (the authorized agent or owner) will be allowed to pick up the permit.
  • Applications for electrical, plumbing and gas permits can be submitted by email at permits@burnaby.ca or fax at 604-294-7986. We will email you the invoice and you can pay on line. Permits will be sent by email.
  • For further information on application procedures, enquiring parties can contact our Front Counter staff at 604-294-7400 prior to scheduling any appointment to make applications. Further information will also be provided on the release of permits and applications such as PPA, Subdivision and Building Permits.

Inspections

  • You can contact the inspectors by calling 604-294-7130 between 8 am and 8:30am only.
  • For all requests for inspection please call 604-294-7130 between 8:30 am and 3:00 pm and make sure you provide the permit #, site address, type of inspection and site contact name and mobile phone #. Please do not send email to book inspections.
  • No inspections will be carried out to occupied private homes (including occupied new homes), care homes, senior homes and medical facilities.
  • Social distance of 2 m. must be maintained during all inspections including in the man-lift at the construction site or inspection will not be carried out.

NEW Property Taxes

  • Burnaby City Council has revised the property tax increase for 2020, reducing the rate from a proposed 3.5% to 1.75% to provide a measure of relief for residents and businesses.
  • Property owners will also have the option to pay their taxes later in the year. While the payment deadline remains July 3, 2020, property owners will have until September 30, 2020 to pay without penalty. After September 30, a 10% penalty will apply to outstanding balances. Those who are able to pay by July 3 are encouraged to do so.

Other Changes

  • The City of Burnaby are at a reduced staffing level, with half of the staff in the office one week, and then working from home the next.
  • Staff are still available over the telephone/conference calls/email.
COVID-19 Updates

 

Permit & Inspection Services during the COVID-19 Outbreak

Chilliwack

20/05/2020

 

Facility Closures

  • City Hall has been temporarily closed to the public.

Council Meetings and Public Hearings

  • The Regular Afternoon Meetings of Council will continue as scheduled, however the Public Hearings have been postponed.
  • Council meetings will be broadcast live on the City of Chilliwack website via the following link: www.chilliwack.com/live for view by the public.
  • The Monday April 27th Design Review Advisory Committee Meeting will be held via teleconferencing at 3:30pm.
  • Council passed a resolution to close meetings to the public for the duration of the public health emergency.
  • Pursuant to Ministerial Order M083, rezoning applications that are consistent with the Official Community Plan, development variance permit applications, temporary use permit applications, and liquor licensing referrals are now proceeding under an alternate public input and approval process, whereby public notifications will be the same as the current process, signs will still be posted on site, notifications will be sent to property owners within 30 m of the proposed development, and notices will be printed in the newspaper.
  • Affected parties will be able to provide input to Council by written submission only.
  • Notifications and signage will state that written comments are to be submitted by 4 p.m. on the Monday before the item is to be considered by Council.

Applications and Permits 

  • The Planning Department will continue to receive and process applications and are working on a revised procedure for Public Hearings / Public Information Meetings.
  • Staff can receive applications digitally, by courier, or by drop-box at the front of City Hall.
  • A drop-off box has been set up at the main entrance for Correspondence and BP submissions.
  • Land Development application reviews are continuing and applications can be submitted via courier only.
  • The City is receiving applications that don’t involve large plans via an overnight drop box, larger plans are only accepted via couriers.
  • Legal documents are being received via couriers, they are then processed and sent out electronically.
  • Development Inquiry Meetings (DIM) are proceeding online.
  • Building Permits are being issued. Payment done by cheque, Visa or electronically. Issued building permits can be picked up at main entrance or delivered to the site by a building inspector.

Inspections

  • Building Inspections are proceeding, physical distancing procedures in place.
  • Building Dept staff are available by phone or email and plan reviews are ongoing.

Property Taxes

  • NEW The City of Chilliwack is taking a phased approach to reopening City Hall beginning Monday, May 25. During the first phase, the interior of the building will remain closed to public access, while ticket windows at the front of the building will be available for those who need to pay their property taxes in person.
  • This year, property tax payments for all property classes made by September 30, 2020 will not be subject to late payment penalties in order to assist homeowners who have been impacted by COVID-19.

Other Changes

  • City staff will continue to be accessible via phone, email, and virtual meetings.
COVID-19 Updates

 

Temporary Process for Incoming Building permit Applications

Coquitlam

20/05/2020

 

Facility Closures

  • City Hall is closed, but staff are accessible via phone/email.
  • The central customer service centre will continue to be staffed from 8:30-4:30 Monday to Friday and can be reached by phone at 604-927-3430.

Council Meetings and Public Hearings

  • Regular Council meetings will proceed as scheduled to allow City Council to make any decisions needed to support the City’s response to the current pandemic situation. Physical distancing measures have been put in place.
  • All Council meetings are broadcast live and also available archived online at coquitlam.ca/webcasts. Meetings can also be viewed through the CoquitlamConnect app.

Applications and Permits 

  • Development application reviews are continuing with a focus on existing in-stream applications.
  • Staff are accepting drawing re-submissions digitally; applicants should email their file manager directly. At this time, staff are unable to receive paper applications or drawings.
  • New development applications can be submitted digitally.
  • The application must be complete with all required information. An invoice will be issued for any fees.
  • The City is accepting new Building Permit submissions by paper or digitally for:
  • The application must be complete with all required information (completed application form; agent authorization; a current land title; full drawings; and a cheque or credit card payment).
  • For major Building and Plumbing Permit applications, please contact your file manager to discuss prior to submission.
  • EPlan – Customers registered in the EPlan program will be able to continue as they have in the past. Upon issuance, all EPlan documents will be delivered to customers via email. Those not registered in the EPlan program are encouraged to arrange for a digital application after speaking to your File Manager or the Building Front Counter Supervisor at 604-927-3962.

Inspections

  • Inspections are continuing and inspectors are working remotely as much as possible. Additional requirements for inspections have been put in place to ensure compliance with public health guidance.
  • To ensure staff safety and appropriate social distancing we have implemented the following guidelines:
    • No inspections are to be done on a home or building that is occupied;
    • We request that the area or floor of the building be cleared of all workers other than those essential for the inspection;
    • On large projects with a Construction Safety Officers (CSO’s) the City will require a copy of the site safety plan prior to attending;
    • If Inspection staff do not feel safe conducting an inspection, then they are to postpone the inspection until adequate measures are put in place. They are to document this and we will reschedule as appropriate.
  • We encourage applicants to book their inspection online. Visit coquitlam.ca/webpermits.

Construction Hours

  • Bylaw Enforcement Officers, Building Inspectors and the Construction Site Officer will not enforce the Noise Bylaw to allow the extension of construction hours until 9pm, Monday to Friday, and until 8pm on Saturday.
    • This is conditional on the site strictly adhering to the Orders issued by the PHO and following the protocols put in place in regard to construction sites, and that all efforts are made to minimize the noise impacts during extended hours.

Other Changes

  • Staff are encouraging all applicants to use an online file Transfer (FTP) service as email inboxes have a storage capacity limit.
  • NEW The City has implemented a two-stage Performance Security to assist development applicants with cash flow during the pandemic and economic recovery
    period.

    • Stage 1 – Collect 25% of the Performance Security at 4th Reading/DP Issuance.
    • Stage 2 – Collect the balance of 75% Performance Security at Building Permit issuance or
      subdivision final approval if creating single-family lots.
    • A new performance agreement will outline the new two-stage security deposit process
      and will be registered on the subject property title by a restrictive covenant.
    • The deadline for this interim policy January 1, 2021, when the policy would expire or be
      extended by Council

Property Taxes

  • NEW The City has deferred the 2020 Property Tax and Utility deadlines to September 30, 2020.
Development Services Bulletin #1 (revised)

 

Development Services Bulletin #2

 

Development Services Bulletin #3 (revised)

 

Erosion & Sediment Control Memo

 

NEW Development Services Bulletin #4

 

NEW Development Services Bulletin #5

Delta

01/05/2020

 

Facility Closures

  • City Hall is closed to the public.

Council Meetings and Public Hearings

  • City Council Meetings will continue and reports for final approval will continue to be presented to Council.
  • NEW The Public Hearing scheduled for May 26 has been cancelled.
  • Public hearings for some rezoning applications are waived (e.g. more routine in nature, no major multi-unit projects, correspondence in opposition to the project has been minimal). Public hearings for other applications to be deferred until a public hearing can be held.
  • Council voted to reduce pressure on the development industry and provide financial relief to applicants by extending third reading of all applications involving a zoning amendment to January 15, 2021 and waiving fees for extensions.

Applications and Permits 

  • New land development and building permit applications are being accepted, and complete applications can be submitted just outside of City Hall, where a drop-box is available for paper application forms and plans.
  • Council approved the implementation of the CentralSquare Canada Software Inc. Electronic Permit Submission software, allowing residents to apply and pay for new permits electronically.
  • Applicants are encouraged to contact the Applications Centre by email at cpd@delta.ca and staff will respond as soon as possible. The City is encouraging all communication to occur via phone and email.

Inspections

  • Building and plumbing inspections will still be conducted, however, it is requested that people vacate the site while the inspection is occurring.

Property Taxes

  • On April 27, Council adopted the 2020-2024 Financial Plan, which included a revised property tax increase of 1.75%, instead of the originally planned 3.5%.

Other Changes

  • Public engagement for major projects has been deferred until at least June 2020.
COVID-19 Updates

 

Homes & Development

 

Community Planning & Development Services Bulletin

Langley City

20/05/2020

 

Facility Closures

  • Langley City Hall will continue to operate, but the public is restricted until further notice. The public is advised to make an appointment for services by calling 604-514-2800 or emailing meeting@langleycity.ca. For online payment options, click here.

Council Meetings and Public Hearings

  • As a temporary measure, Council meetings are being held by electronic means as permitted by Ministerial Order M083 in the absence of the public. The proceedings of open Council meetings will be recorded and posted to the City’s website for information.
  • Agendas and minutes of all open Council meetings will continue to be posted to the City’s website for information.
  • At this time delegations to Council are not being scheduled.
  • All committee and task group meetings have been suspended until further notice.

Applications and Permits 

  • Building permit applications (all types) can continue to be made; however, completed applications will only be accepted by dropping off the drawings and required documentation into the bin provided at the North entrance of City Hall. Should there be any missing documentation, the applicant will be contacted by email.
  • Until further notice, we are cancelling all pre-application meetings. Please email inspections@langleycity.ca or phone 604.514.2804 for any questions or concerns.
  • Any questions or inquiries regarding building permits and licences can be emailed to inspections@langleycity.ca or you can contact us at 604.514.2804.

Inspections

  • All inspections for business licence and occupied single-family dwellings will pause until further notice. This includes large publicly occupied buildings and secondary suite inspections. Inspection requests will be reviewed at the start of each day and those inspections which will not be carried out will be notified.
  • If City inspection staff attend a job site and people in proximity to the inspection are presenting any signs of any illness, the inspection will not be conducted.

Other Changes

  • NEW Regular parking enforcement will start on June 1. Although we are restricting access to City Hall, Bylaw staff are available by email, phone or by appointment.
COVID-19 Updates

Langley Township

11/05/2020

 

Facility Closures

  • Township Civic Facility is closed to the public.

Council Meetings and Public Hearings

  • Regular Council meetings and Public Hearings have been replaced with Special Council meetings which will be held as required, with Council members participating remotely.
  • Special Meetings for the Purpose of a Public Hearing: Written submissions are encouraged as attendance will be limited. Relevant background material may be viewed here and submitted by email.
  • To ensure continued efficient processing of development applications during the Covid-19 pandemic restrictions, Township of Langley Council approved amendments to its development procedures to:
    • Waive requirements for a public hearing for rezoning applications that are consistent with the OCP;
    • Temporarily suspend the requirement of a Developer held Public Information Meeting; and
    • Provide for written submissions, unless a public hearing is specifically required pursuant to provincial regulations.
  • Council has decided to suspend all advisory committee meetings that are scheduled to take place until further notice.

Applications and Permits 

  • Engineering and Community Development customer service counters at the Civic Facility are closed for in person transactions. Staff will be available via phone or email.
  • Small Community Development and Building Permit related applications can be deposited in the drop box outside the main first floor entrance at the Township Civic Facility. Larger applications may be submitted by appointment only. To schedule an appointment, contact:
    • Building Permits – Permits Licence and Inspection Services at 604.533.6018
    • Rezoning, Subdivision, and Development Permits at 604.533.6034
  • Engineering related permits can be submitted via email to enginfo@tol.ca
  • Staff continue to process applications and inspection requests, but are changing the way we deliver service. Staff will contact applicants regarding next steps related to fees, documentation, issuance and inspection delivery.

Inspections

  • Continue to book required inspections, but be aware that some building inspections are currently suspended. This does not alleviate the requirement for inspections to occur.
  • All building inspections on occupied buildings are currently suspended. This includes single-family dwellings, secondary suite inspections, business license inspections and publicly occupied buildings.

Property Taxes

  • Council initially considered a 4.02% increase in property tax revenue, however in light of COVID-19 impacts, Council adopted a reduced increase of 2% by deferring capital works and temporarily borrowing from reserves.
COVID-19 Recent Updates

Maple Ridge

01/05/2020

 

Facility Closures

  • City Hall is closed to the public.

Council Meetings and Public Hearings

  • Council members are attending Council meetings remotely. Applicants are participating remotely. All Council meetings can be viewed from our web site.
  • NEW In addition to attending in person, the City is also offering an online meeting tool to allow the public to participate virtually, if preferred. In order to participate virtually, public is required to register using the Webex participation link. Using Webex, questions from the Public during Question Period of the Regular Council Meeting and/or Community Forum of the Committee of the Whole Meeting can be facilitated via email to clerks@mapleridge.ca and/or via the whisper to the host function through the Webex meeting.
  • The Advisory Design Panel meetings will be held remotely.

Applications and Permits 

  • Staff remain available by phone and email. Packages can be left at a large drop box at the east entrance of City Hall. Larger packages can be delivered by calling (604) 467-7311 and a staff person will receive the package at the door.
  • Requests for in person meetings are not being accommodated. Staff are encouraging all applicants to work electronically or by telephone with their file managers.
  • Click here to submit building permit Applications. This service is being provided at this time to deal with the current COVID-19 issue, to ensure we can maintain business operations.
  • This is intended for application sizes exceeding 10 MB. All drawings sealed by Architects and Engineers must be colour copies with drawings packaged separately then documents and in PDF format.
  • This link will take you to the Guide for the use of this system. Permit applications 10 MB or less in size are to be emailed to permitapplications@mapleridge.ca.
  • Applicants can check Building Permits online using the City’s website.
  • A significant number of staff are working from home and the numbers are growing.

Inspections

  • Click here to request an inspection. This service is for all permit types and is currently replacing the 24 hour inspection phone line. For electrical inspections and gas final inspections you will now be completing the declaration on-line as part of the request process. Once the request has been scheduled in the system you will receive a confirmation email.
  • Inspections can be booked via email to Inspection Requests or by phone at 604-467-7380 or fax at 604-467-7461.
  • Click here to view the Daily inspection schedules for all permit types issued by the building department, and to find out if your inspection will be in the morning (am) or afternoon(pm).
COVID-19 Information

 

Building Department Bulletin

 

Building Department Bulletin #2

Mission

11/05/2020

 

Facility Closures

  • All municipal buildings, including City Hall, are closed to the public.
  • The entrance way to our offices at 7337 Welton Street is equipped with a secure receptacle for those submitting payment, as well as two bins – one for dropping off documents, and one for picking up.

Council Meetings and Public Hearings

  • City Council meetings are still occurring, with some members of council and staff joining in by conference call.
  • Public Hearings have been suspended at this time.

Applications and Permits 

  • Applications still being accepted, development applications are still moving forward and complete applications are now being accepted online.
  • If you are submitting forms and/or documents to either the Development Services Department (Planning, Inspection Services, and Bylaw Enforcement) or Engineering, please note that in many cases, these may be submitted by email to the appropriate area, as below:
  • If your submission can not be emailed, please place it off in the “Drop Off” bin set up at 7337 Welton Street. Please ensure that your submission is clearly labeled with the following information:
    • Your name
    • Your contact information
    • Staff contact or Department
    • Reference (i.e. file number, building permit number, property address, business name, etc.)
  • Picking Up:
    • If you have been in contact with a staff member and have arrangements to pick up plans or documents, your pick-up item(s) will be placed in the pick-up bin and it will be clearly marked with your name.
  • Residents can send documentation via email as well as dropping off any applications and drawings in the front vestibule, as outlined above in the submission instructions.
    • Plans will be quarantined for 5 days if received in person via the drop off vestibule; then they will be processed as usual.
    • Payments can be left secure drop box that is also located in the front vestibule.
  • Staff will continue to serve the public via phone and email.

Inspections

  • The inspection services department is operating.
  • Inspections are still being booked but with some precautionary measures in place. These include:
    • Inspectors will be completing all inspections with gloves to protect themselves and others.
    • No one is to be on site when the inspector arrives; if there is someone onsite the inspection will not be completed that day/will be rescheduled for another day.
    • All required paperwork (field reports, schedule B/C-B, etc.) are to be emailed to inspections@mission.ca, 24 hours prior to the inspection; alternatively, the original plans can be left on site, or they can be dropped off at our office.
    • No inspections will be done on buildings that are occupied.

Property Taxes

  • To ease the current financial strain faced by many property owners in Mission, Mayor and Council approved a motion at Monday night’s Regular Council Meeting to delay the penalty date for late payment of residential property taxes to after September 30, 2020.
COVID-19 Updates

New Westminster

07/05/2020

 

 

Facility Closures

  • City Hall is closed to the public.
  • Essential City Hall services are being made on an appointment basis. Please call City Hall at 604-521-3711 and you will be directed to the appropriate department.

Council Meetings and Public Hearings

  • Only applications (including Pre-Application Reviews) which require an Official Community Plan amendment or
    are outside the City’s established land use policy framework will be required to present to the Land Use and Planning Committee.
  • Only applications which require an Official Community Plan amendment or are quite inconsistent with other City policies are required to present to the Advisory Planning Committee. In such cases, meetings will be held with staff and the commission
    attending virtually and/or using physical distancing protocols; the meetings will be live-streamed; and all
    feedback will be accepted by the public by virtual meeting, or by letter or email prior to the meeting.
  • For all rezoning applications, City-led consultation will be conducted in addition to required applicant-led public
    consultation. Staff would present the results of the City-led consultation to Council with a recommendation to
    waive (for projects consistent with the OCP) or to hold a public hearing.
  • Under the new interim process, applications will be able to proceed to committee review and public consultation if they address one of Council’s strategic priorities (e.g., affordable and rental housing, non-profit child care, or reconciliation) and/or will generate relatively low public interest, and do not require an amendment to the Official Community Plan.
  • Once the interim development review process has been tested and adjusted, a broader range of applications will be able to move forward for committee review and public consultation.
  • Council will only be receiving essential reports, and will not accept any open delegations, public presentations until further notice. Regular Council meetings will be limited to 10 people in the audience.

Applications and Permits 

  • Building permits continue to be accepted, by appointment only.
  • All inquiries and primary communication regarding building permits must be made by phone (604-527-4580) or email (inspections@newwestcity.ca). In person face-to-face meeting will be pre-arranged by appointment only.
  • The City’s interim online system for permitting is now up and running live for the following types of applications:
    • Demolition – all types;
    • Landscaping and/or Hardscaping;
    • Oil Tank Removal;
    • Retaining Wall or Structure;
    • Trades Permits; and
    • Tree Permit.
  • Access to all online services are gathered together in one place on the City’s website: https://www.newwestcity.ca/services/online-services

Inspections

  • Inspections are being carried out, provided sites are complying with Provincial orders and advice. Stop work orders may be issued for sites which are not.

Other Changes

COVID-19 Updates

 

Permit & Inspection Services Bulletin

 

Interim Development Review Process

North Vancouver City

11/05/2020

 

 

Facility Closures

  • City Hall is closed to the public, but staff are delivering services (with reduced capacity) and an increased focus on core functions.

Council Meetings and Public Hearings

  • Council meetings are proceeding online and will be webcast and options to hold Public Hearings without in-person speakers are being examined.
  • Council will only be dealing with matters related to COVID-19 or essential business operations.
  • Public hearings are temporarily suspended including review of development applications.
  • All public engagements for active development applications process are postponed until later this spring. Committee Meetings, Developer Information Sessions and Town Hall Meetings are cancelled.

Applications and Permits 

  • The City will continue to process and review planning applications during this time, though applications will not proceed to Council until we are able to resume the public process. Visit our Development Applications page for details.
  • Building Permit applications may be dropped off at 14th Street East entrance. Applicants will be emailed a permit application fee invoice once intake processing is completed; fee payments can be made online using CityServe or by cheque via the drop box. A delay of up to 48 hours in processing applications should be anticipated.
  • Wherever possible, please apply for trades permits electronically. Application forms are available online at: http://www.cnv.org/permits. Email completed applications to devel@cnv.org.
  • Construction permits are now accepted online. Due to the COVID-19 pandemic, the City of North Vancouver is now accepting all construction permit applications electronically, through devel@cnv.org. All permit application processes will remain the same other than receiving the physical document copies.
  • Fee payments will be processed using the CityServe Online Service Centre. Hardcopy permit application submissions are still being accepted at City Hall, in a drop box outside the 14th Street East entrance. A delay of up to 48 hours in processing hardcopy applications should be anticipated.
  • Building Department is accepting plan sets through a drop box outside of City Hall and are moving rapidly towards digital processes for Building plan submission. Planning is accepting documents and drawings digitally.

Inspections

  • Inspections of unoccupied buildings are proceeding with social distancing procedures in place.
  • Inspection requests can be submitted via the City’s 24-hr inspection request line at 604-990-4249. They will be reviewed on a first-come, first-served basis. City staff may not attend to all inspection requests in person and may complete inspections based using alternate inspection methods. Should an inspection not be expected to be attended to in person by City staff, applicants will be contacted regarding next steps.

Other Changes

  • Staff are not hosting any external meetings (except by phone) and have cancelled all public engagements.
  • Most City Hall staff are now working remotely and are best reached via email.
Updates- COVID-19

 

Development Application Updates

 

Online Services

 

Updates & Announcements

 

NEW Scenario Planning and Impact Assessment

North Vancouver District

01/05/2020

 

 

Facility Closures

Council Meetings and Public Hearings

  • All in-person council meetings, council workshops, advisory committee meetings, public hearings, and public engagement opportunities are cancelled until further notice.
  • All in-person consultations with the public around major projects and initiatives have been cancelled until further notice.
  • If Council needs to meet for any urgent items, it will be done through a special meeting held virtually.

Inspections

  • Inspections are still available during the current COVID-19 situation. However, to protect the health of our inspectors and members of the public, please observe these rules:
    • Premises to be inspected has to be unoccupied;
    • One representative must be on site who can provide entry to the premises, and witness the inspection;
    • Appropriate social distancing etiquette must be observed throughout the visit; and
    • You must reschedule the inspection if your representative shows any signs of illness.

Other Changes

COVID-19 Updates and Closures

Port Coquitlam

11/05/2020

 

 

Facility Closures

  • City Hall and the Annex will continue to be open for limited services. Public is advised to make an appointment for services by calling 604-927-5411 or email info@portcoquitlam.ca.

Council Meetings and Public Hearings

  • Council meetings will continue at this time with appropriate social distancing measures in place.

Applications and Permits 

  • The Development Services offices are closed, and they are encouraging digital submissions when feasible. Otherwise pick up and drop off is via appointment only.
  • Business and development online one-stop-shop.
  • Development Services: available by phone and email for assistance with proposed and existing applications:
  • Building, plumbing, fire or other permits – information and application forms
  • Staff have indicated that at present they are continuing to provide normal services levels, and new development, building and business license applications are being accepted and processed.
  • Staff are encouraging all communication via phone, email or video conferencing.

Inspections

  • Building and plumbing inspections will continue subject to meeting safety requirements.
  • Appointments for building inspections

Property Taxes

  • Port Coquitlam is cancelling its 2020 property tax increase and deferring payments until September 30, 2020.
COVID-19 Updates

Port Moody

20/05/2020

 

 

Facility Closures

  • The City has suspended walk-in, face-to-face service at City Hall until further notice.

Council Meetings and Public Hearings

  • Check the Council and Committee Meetings page to find out whether a specific meeting is cancelled.
  • All in-person meetings for Civic Committees, Boards, and Commissions have been cancelled and remote meetings may be scheduled at the discretion of the Chair.
  • NEW Some committee meetings are resuming electronically.
  • Check our Council and Committee Meetings page to find out whether a specific meeting is cancelled.

Applications and Permits

  • As our second floor counter at City Hall is not available to the general public at this time, please direct all permit and inspection-related inquiries to the Building Department at 604-469-4534, or via email at buildingpermits@portmoody.ca.
  • Wherever possible, please visit apply for permits electronically. Application forms are available online at portmoody.ca. Small files can be submitted via email to buildingpermits@portmoody.ca; larger files can be submitted via our website by using the 2big4email tool.
  • Applications cannot be processed until ALL required information is submitted. Incomplete applications will be rejected.
  • Cheques are the preferred method of payment. While some fee payments can be processed over the phone via credit card, Damage Bonds must be paid by cheque.
  • A delay in processing applications should be anticipated. To coordinate an application intake please email buildingpermits@portmoody.ca or call the Building Department at 604-469-4534.

Inspections

  • Inspections will continue via the City’s 24-hour inspection request line at 604-469-4565. Inspections will be prioritized on a first-come, first-served basis. You must book an inspection prior to 4pm to be added to the schedule for the following business day.
  • City Building Officials will not enter a building if the building is occupied by anyone other than the person responsible for the inspection request. Alternative inspection methods may be used to confirm substantial compliance with the BC Building Code and the City’s Bylaws. Should an alternative inspection be required, permit holders will be contacted by a Building Official for coordination.

Property Taxes

  • Port Moody City Council has made cuts to the 2020 Financial Plan that resulted in a reduced tax rate increase of 1.61 per cent, down from the previously-approved 3.62 per cent.
  • NEW City of Port Moody has moved the penalty for late payment of property taxes from July 3, 2020 to October 1, 2020 and reduced the penalty from 10 to five per cent.
COVID-19 Updates

 

Notice to Permit Holders

Richmond

11/05/2020

 

 

Facility Closures

  • City Hall will be closed to the public for 30 days, with the exceptions of Council Meeting, Public Hearings, and Standing Committee Meetings.

Council Meetings and Public Hearings

  • Council, Public Hearing and Committee meetings will continue to be open to the public with social distancing protocols in place.
  • Council Meetings, Planning Committee Meetings, and Public Hearings are proceeding as scheduled (see Council & Committee Meetings below).
  • Delegations wishing to be heard on an item that is on the Regular Council Meeting agenda can submit comments by 6 p.m. on the Monday of the meeting by emailing cityclerk@richmond.ca or dropping off comments in the Drop Box outside City Hall.
  • Members of the public who are interested in submitting comments and feedback on land use applications are encouraged to submit any comments and feedback via email to devapps@richmond.ca or letter mailed to City Hall.
  • Development Permit Panel – The next meeting of the Development Permit Panel is scheduled for April 29, 2020. Members of the public who are interested in submitting comments and feedback on Development Permit applications are encouraged to submit any comments and feedback via email to devapps@richmond.ca. Any applicants with questions on their applications should contact their Planner or call 604-276-4138 or 604-204-8653. Additional details on upcoming Development Permit Panel meetings will be released as this information becomes available.

Applications and Permits

  • Previously submitted Development Applications continue to be processed. Staff are available by email and phone.
  • New applications can be submitted by Courier to City Hall.
  • Any applicants with questions on their applications should contact the Planner or call 604-276-4138 or 604-204-8653
  • For Building/Plumbing/Gas/Tree and Demolition Permit applications, completed application forms and supporting materials along with payment by cheque can be sent to Richmond City Hall via courier only. Please contact City staff at 604-276-4000 to arrange for drop off and receipt of materials as well as pick up of permits.
  • Electronic applications and supporting materials can also be submitted. Completed forms, materials and a covering message should be addressed to the email: building@richmond.ca
  • Contact building@richmond.ca, or via phone at 604-276-4118 for general inquiries.
  • Inquiries on applications that are already in-process should be forwarded to the Plan Reviewer in charge via email or telephone. Please include your address or permit number in all correspondence.

Inspections

  • For Building/Plumbing/Gas/ and Tree Inspections:
    • Requests for inspections continue to be received, however some may have unavoidable service delay or interruption
    • All physical site inspections to existing, occupied residential dwellings are suspended until further notice.
    • For all other construction, alternative arrangements to inspection compliance may be made upon contacting the inspector
      • to arrange for certification of work through site observation reports from the registered professional
      • to arrange for site conditions that will allow physical inspection respecting all VCH and WorkSafe regulations and guidelines.
    • Contact 604-276-4111 for general inquiries on inspection procedures.

Construction Hours

  • The City is willing to consider applications for Temporary Noise Bylaw Exemption Permits on multi-family developments to help the industry mitigate the schedule impacts caused by following these important Provincial guidelines.
    • The normal exemption application process will still apply, however the 3 weeks advance notice period will be waived and COVID-19 noise bylaw exemption requests will be expedited by the City.
    • Please note that the impacts to adjacent residences must be mitigated, and noise generating activity outside of the bylaw hours should be minimized as much as possible. Noise complaints will still result in cancellation of any approved noise bylaw exemptions.

Other Changes

  • In-person public open houses are cancelled. Consultation and communications are being shifted online to platforms including LetsTalkRichmond and virtual open houses.

Property Taxes

  • Penalty date for Richmond property tax payment extended to September 30.
COVID-19 Updates

 

News Release

 

Squamish

20/05/2020

 

 

Facility Closures

Council Meetings and Public Hearings

  • “Regular Business Meetings” for April are being replaced with “Special Meetings”. This will allow for greater flexibility in scheduling and holding meetings and Council will be taking up the new ability granted by the Province to hold meetings entirely electronically to protect our staff and council and adhere to physical distancing recommendations.
  • Council has committed to ensuring that decisions which require, by legislation or bylaw, public participation will not move forward to a Public Hearing in order to ensure that the community continues to have every opportunity to participate in the public process. As always, the public is encouraged to be aware of what is on the Council Agenda and watch the meeting live-streamed on the District website, or at a later time from the meeting archive. At this time, there will be no public attendance in the Council Chamber, and the District is committed to keeping to agenda items where feedback can be received by correspondence/email without any hearings or in-person participation. Contact council@squamish.ca or planning@squamish.ca.
  • Options for expanded on-line public engagement opportunities are being explored for various projects.

Applications and Permits

  •  The Community Planning & Infrastructure Department is operating at a reduced capacity until further notice in order to meet community expectations and support local businesses that are able to operate.
    • Development and Building Permit applications are being accepted and processed.
  • Contact planning@squamish.ca prior to submission of any planning application (such as Rezoning or
    Development Permit) to confirm details, protocol and fees.
  • Email application submissions to planning@squamish.ca with a Dropbox or Sync link to all documents in submission, ensuring all documents bear signatures where necessary. Applications will be date stamped once all required documents and payment are received. Applications missing documentation will not be considered received, but will be held until all documents received.
  • Once all application requirements have been submitted, payment may be made by credit card* over the phone or by cheque via the District’s drop box located at Municipal Hall. Any submissions via the drop box at Municipal Hall must be provided in an envelope. Physical drop box submissions will not be opened for at least 24 hours. *The District will not record nor retain credit card information.
  • Securities of any kind must received by cheque or Letter of Credit, as per District policy.
  • Hard copies of the application and any plans may be required to be provided at a later date when the public health situation improves.
  • Contact building@squamish.ca prior to submission of application to confirm details, protocol and fees.
  • Building permit documents are to be enclosed in an envelope and dropped off in the drop box located at Municipal Hall. Emailed submissions to building@squamish.ca are also possible if documents bear all the necessary seals and signatures (note this may not be possible for some Schedules) with a Dropbox or Sync link to all documents in an email. Email submission for HOT2000 documentation can take place at the time of plan review. Energy Pre-Construction Report is required for application.
  • Plans and documents that are too large to be dropped off at the Municipal Hall drop box are to be submitted by scheduling an appointment at Municipal Hall front door with staff ahead of time. Staff will provide a box outside for the applicant to place plans in the box. All documents submitted will not be opened for at least 24 hours.
  • Once all application requirements have been submitted, payment may be made by phone with a credit card or cheque via the drop box located at Municipal Hall. Any submissions via the drop box at Municipal Hall must be provided in an envelope.

Inspections

  • Building Inspection and Engineering Inspections services are being offered with special protocols in place to ensure staff and community health is not compromised.

Property Taxes

  • NEW On May 5, 2020, the District of Squamish adopted a bylaw to amend the 5-year financial plan in light of COVID-19. The amended financial plan reflects a decrease in property tax revenue required of 2.8% ($838,800) over what had previously been planned for 2020.
COVID-19 Updates

 

Operational Plan

Surrey

11/05/2020

 

 

Facility Closures

  • In light of the ongoing and rapidly evolving COVID-19 pandemic, Surrey City Hall is switching to appointment-only.
  • Our customer service team is happy to assist you over the phone or via email. We are providing in-person appointments if you need to speak to staff in person. We encourage you to reach out to get the information you need, while still practicing social distancing.
  • At this time, staff will only be available at City Hall. The office at the Surrey Operations Centre will be closed at this time.
  • Many services that are done at City Hall are fully available online. See our full list of online services, or see below for appointment information.

Council Meetings and Public Hearings

Applications and Permits

  • Planning & Development now has a call centre to replace the services normally provided at our 2W Service Counter at City Hall. Callers will be transferred to a staff member who will provide direction with respect to submitting applications, paying fees, requesting data, enquiring about land use, and booking appointments with specific staff. Call 604-591-4086 for assistance. Note that Requests for Inspections should be made through our regular systems not through this call centre.
  • All Planning & Development permits will now be digitally accepted by email at permitapplication@surrey.ca.
  • Applicants must submit all necessary documentations, similar to in-person permit application submissions. Once Planning & Development staff receive an emailed permit application, the attached documents will be printed and saved digitally. Regular permit intake procedures will then continue as usual. Any permit application deficiencies will be communicated by email.
  • Planning & Development has the right to request hard copy permit application submissions when appropriate. While we intend on lessening in-person interactions and avoiding you from visiting City Hall, hard copies may be necessary depending on the scope of work and project size. Should this be the case, we will let you know after you have attempted to submit your application by email.
  • Note that Surrey City Hall has switched to appointment-only. Hard copies of plans, applications and other documents normally accepted at 2W, 3W and 4W counters are to be left in the drop box near the public entrance at Parking Level P1. Pick up of permits, plans and other documents normally from 2W, 3W and 4W is now at the Reception Desk at 1W.

Inspections

  • Building, Plumbing, Electrical and Trees and Landscape inspections are still being scheduled; however, until further notice, there will be no inspections of occupied homes, properties and spaces; and no inspections when City Officials, at their sole discretion, believe there is a health hazard.
  • Inspections will be carried with only one person present to meet the inspector while maintaining appropriate social distancing.

Property Taxes

  • There will be a 90-day extension on late payment penalties for residential and commercial property tax payments, with late payment charges to come into effect on October 1 instead of July 3.

Other Changes

  • New and in-stream projects with a construction value of over $25 million will benefit from a 50% reduction of many development-related fees.
  • To protect our staff, the City has begun implementing remote work options that ensure employee safety while maintaining full continuity in City operations.
COVID-19 Updates

Vancouver

20/05/2020

 

 

Facility Closures

  • All City Hall buildings are closed except by appoint, in some cases.

Council Meetings and Public Hearings

Applications and Permits

  • The Development and Buildings Services Centre (Vancity Building) is open for appointments or payment only, email csg.enquirycentre@vancouver.ca
    • Staff are continuing to process and review applications to help ensure businesses can continue to operate
  • The Engineering Services Centre (Crossroads) is open for appointments only, call 604-871-6730.
  • Planning & Development now has a call centre that allows residents to avoid visiting City Hall. Call 604-591-4086 for assistance.

Inspections

  • Development, building, trades, fire, and licensing inspections are continuing as normal with enhanced safety precautions.
  • Construction hours: Staff are implementing a case by case review of exemption requests. The process will include the following considerations:
    • The intake team will now prioritize exemptions for critical construction activities, such as those related to health care, sheltering, child care, etc;
    • Staff will be taking into account a worksites’ ability to achieve social distancing requirements;
    • To streamline the application process the City will add additional staff as needed to support noise bylaw exemption requests, should there be a significantly increase above our current levels; and
    • The Engineering department is already allowing infrastructure construction to operate with longer daytime hours due to decreased demand for the road network during core hours, which should enable some sites to operate more efficiently within our noise bylaws.

Property Taxes

  • City Council approved a delay in the 2020 payment deadline for both residential and commercial property taxes to September 30, 2020.

Other Changes

  • The City will be notifying all applicants with current TRP obligations to request that they place a temporary, indefinite hold on tenant evictions until the emergency situation passes, and that they adjust all relocation efforts to low risk measures (e.g. when learning about tenant needs), and continue to communicate to tenants of any measures being taken.
COVID-19 Need to Know

 

COVID-19 Response Dashboard

 

NEW City Facilities Affected during COVID-19

West Vancouver

20/05/2020

 

 

Facility Closures

  • The District Hall will be closed, however staff will continue to provide the same essential services by phone and email.

Council Meetings and Public Hearings

  • NEW A remote Council meeting is scheduled for May 25. To prevent the spread of COVID-19, we encourage the public to watch the meeting online, and, if you wish to present to Council, consider submitting your comments to mayorandcouncil@westvancouver.ca instead of attending in person. The District has implemented physical distancing measures, and the capacity of the Council Chamber is therefore limited.
  • Council may call special meetings to deal with emergent business as required.
  • The District is also postponing all in-person public engagement on District initiatives and development applications until further notice. Further measures will be considered regarding public meetings as needed.

Applications and Permits

  • Staff have indicated that the District has implemented plans to continue receiving and reviewing all permits and subdivisions, along with continuing to review rezonings and development permits.
  • In response to COVID-19, effective Monday, March 30 the District is no longer accepting paper applications or paper documents for construction and trades permits. We are still open for business and here to accept new applications and documents for existing applications electronically.
  • Information on how to apply for permits online is available on the City’s website: https://westvancouver.ca/news/construction-permits-accepted-electronically
  • Signage has been posted directing staff to monitored phone lines and email addresses for inquiries.
  • In-person meetings will no longer place, and instead will be held online or via phone.

Inspections

  • Inspections will continue, however inspectors will not enter occupied homes or businesses and the District is examining the possibility of virtual inspections.

Property Taxes

  • NEW Council reduced the originally proposed property tax increase to 2%.
COVID-19 Updates

White Rock

11/05/2020

 

 

Facility Closures

  • All City of White Rock-run buildings, including City Hall, are closed to the public.

Council Meetings and Public Hearings

  • City Council Meetings will continue to be held with livestreaming available. However Committee meetings, including Advisory Design Panels and Public Hearings for development projects, have been cancelled until the end of May subject to the Public Health Officer Order against gatherings of greater than 50 people.

Applications and Permits

  • Staff are still working on and reviewing applications. However, comments from some departments (e.g. Fire) will be delayed because of their focus on responding to COVID-19.
  • All completed building permit application packages, along with a cheque for the application fee ($200.00), will need to be submitted to City Hall. This can be done through either the Finance drop box at the front entrance, mailed in to the Planning and Development Services Department at 15322 Buena Vista Ave., White Rock BC V4B 1Y6, or through a coordinated drop off time with staff so that the application and payment is retrieved in a safe and timely manner.
  • If all the required documents and drawings are included, the application will be processed and placed into the building permit review queue. If the application is not complete, an email will be sent to the applicant, notifying of the deficiencies by the Permit Clerk. The permit will not be processed until such time that the outstanding documentation has been submitted.
  • Application forms and checklists can be located on our website through the Forms & Applications page. Any inquiries regarding the application process or checklist requirements can be made with the Building Department at building@whiterockcity.ca or 604-541-2136.
  • All completed and signed sprinkler and plumbing permit applications are to be either dropped off at City Hall through the Finance drop box at the front entrance, or submitted by mail to the Planning and Development Services Department, with payment enclosed via cheque. Applications for sprinkler and plumbing permits are found on our website in the Forms & Applications page. To calculate the required fee, please email or call staff for clarification at building@whiterockcity.ca or 604-541-2136.
  • Staff are encouraging online interactions (e.g. email) from applicants as much as possible.

Inspections

  • Inspections are still occurring, however precautions are being taken with regards to COVID-19.

Property Taxes

  • City Council approved the 2020 property tax rates that will be used to prepare the tax notices expected to go out later in May. The rates include a 3.11% increase.
  •  The approved tax rates bylaw includes a deferral of the penalty date for property taxes to Oct. 1, 2020. This deferral applies to all property classes.
  •  This extension of the penalty date will give those who need it up to three months to pay their taxes without incurring a penalty. Property taxes are due on July 2.
COVID-19 Updates

 

Building Department Updates

 

Other Organizations

Organization Process Changes Online Resources

BC Hydro

01/04/2020

 

Outages

  • All non-emergency planned power outages affecting residential customers will be cancelled.
  • Planned outages for residential customers are being limited to critical work, such as replacing equipment that’s reached end-of-life and poses a risk to the public and/or our crews, and some work required to connect new customers.

Connections and Operations

  • New customer connections and reconnections will continue through the normal processes, but due to current conditions some work will take longer than usual. In an effort to protect employees, contractors, and customers, BC Hydro will not be completing optional upgrades or alterations at this time.
  • For buildings that have temporary master meters installed, individual suite meter installations will not proceed at this time.
  • To discuss billing options, please contact Business Account Services at 1 (866) 266 6366, available Monday to Friday, 8 a.m. to 4 p.m., or via email.
  • BC Hydro will no longer be working on customer alterations, upgrades, removals, relocations, “work withs”, vault isolations, subdivisions, or any other work considered non-critical.
  • More information on operations changes is available on BC Hydro’s website.
  • How we’re managing electrical connections and outages during COVID-19

BC Hydro Bill relief (April 1) 

  • BC Hydro announced that Residential customers who have lost their jobs or are unable to work as a result of COVID-19 will receive a credit to help cover the cost of their electricity bills. The credit will be three times their average monthly bill over the past year at their home and does not have to be repaid.
  • Small businesses that have been forced to close due to COVID-19 will have their power bills forgiven for three months. BC Hydro is waiving bills for these customers from April to June 2020.
COVID-19 Updates

FortisBC

24/03/2020

 

  • As businesses and government take additional steps to contain the spread of the novel coronavirus COVID-19, FortisBC has taken several steps to protect the health and safety of our customers and employees while maintaining service levels and responding quickly to any emergency or outage situations.

Billing and payment

  • FortisBC has waived late payment fees and will ensure no customer is disconnected from the energy they need due to financial hardship at this time. Their team is ready to help you with any billing questions you have and can help find flexible payment options that work for you.
  • FortisBC is offering 3-month bill deferrals for residential and small business customers through its COVID-19 Recovery Fund.
COVID-19 Updates

BC Housing

25/03/2020

 

Licensing

  • Some in-person services are temporarily closing including the Licensing & Consumer Services reception and digital kiosk.
  • Applicants for residential builder licences and related applications can go to Licensing & Consumer Services and email licensinginfo@bchousing.org or call 1-800-407-7757 with questions.
  • The requirements for CPD remain in place. However, if builders are having difficulty obtaining all CPD points this licence term due to disruptions in planned training, BC Housing will consider deferring CPD points and adding them to the next licence term. Licence renewals will be cone on a case-by-case basis if CPD requirements have not been met.
  • If builders wish to defer their renewal fee, please submit the renewal application and choose the “pay later” option. When this step is complete, email licensinginfo@bchousing.org, with your licence number in the subject line. For licensees who choose this option, please note that the licence will be restricted from enrolling new projects until the renewal fee has been paid.

Programs

  • Applicants can apply for The Housing Registry online, or call 1-800-257-7756 (toll-free) or 604-433-2218 (in the Lower Mainland). Inquiries for the SAFER, Rental Assistance Program and Home Adaptations for Independence can be made by calling the same phone numbers.
  • BC Housing has now launched an Online Housing Partner Contact Form for our housing partners to submit requests and provide information to BC Housing related to COVID-19.
  • BC Housing is committed to supporting community housing and homelessness service providers throughout the COVID-19 crisis. The BC Housing Sector COVID-19 Operations Manual Guide is a comprehensive resource designed to help housing and service providers prepare and respond to COVID-19. The Guide includes a collection of new procedures and safety measures designed to reduce the risk of spreading the virus, education for frontline staff, and resource tools to communicate with tenants and clients. Please note: as the situation with COVID-19 continues to evolve, guidance from our Health Authorities is subject to change. Please ensure that you continue to monitor https://www.bchousing.org/COVID-19 for the latest information, updates and resources.

Temporary Rental Supplement

  • BC Temporary Rental Supplement (BC-TRS) Program: Providing up to $500 a month to help renters and landlords during the COVID-19 pandemic. All of the details and fact sheets can be found here.

Resources and Templates

  • Visit Covid-19 Resources to find notices, posters, tools, templates and past information bulletins, for Housing & Service providers
COVID-19 Updates

Land Title & Survey Authority

31/03/2020

 

Land Title Act Section 49 Affidavits of Execution for Corporations During the COVID-19 Situation

  • Legal practitioners are reminded that the preferred forms of affidavits are guidelines only. Customers may submit variations in the content and format as long as the affidavit meets the requirements in section 49 of the Land Title Act.
  • Practitioners are also reminded that only one authorized signatory of a corporation is required to have their signature witnessed by an officer under section 44(3) of the Land Title Act.

Land Registration Services Included as Essential Service by Province

  • The Province of BC, in consultation with the Provincial Health Officer, has defined essential services British Columbians rely on in their daily lives in the context of COVID-19 response and recovery. View the list.
  • Land registration services are included on the list of essential services, along with our customers who deliver financial, legal, notary and real estate services to ensure the continuous functioning of BC’s real property market.
  • LTSA operations are continuing as usual during the continually-evolving COVID-19 situation. Although Front Counter services are closed to protect everyone’s health, customers can still file applications, register land title interests, and search for land information through our online systems.

UPDATE: LTSA Temporarily Allows Remote Witnessing of Affidavits in Support of Land Title Applications During the COVID-19 Pandemic

  • The Land Title and Survey Authority of British Columbia (LTSA) thanks its customers for their questions and feedback over the past few weeks as everyone has adapted their business to comply with the Province’s physical distancing measures. As essential service providers, we are all connected in our efforts to maintain the continuous functioning of BC’s real property market during these extraordinary times.
  • The Director of Land Titles has issued Practice Bulletin 01-20 Process for Remote Witnessing of Affidavits for use in Land Title Applications, in effect immediately to provide direction about remote witnessing of affidavits in support of land title applications (including section 49) during the COVID-19 pandemic. This practice direction enables only BC lawyers and notaries who represent the parties to a property transaction to remotely witness affidavits. Lawyers and notaries who choose to remotely witness affidavits must first review the Law Society of British Columbia’s (LSBC) directions on best practices for using video-conferencing when providing legal advice or services, and must incorporate a statement in the jurat of the affidavit confirming this process was used and the best practices were followed.
  • Download the Practice Bulletin

 

LTSA News

Metro Vancouver

30/03/2020

 

 

Housing

  • Metro Vancouver Housing’s head office, areas offices and site offices are temporarily closed to the public. We are available by phone and email via your Site Office / Housing Representative.
  • More information for Metro Vancouver tenants

 

Solid Waste

  • Metro Vancouver transfer stations and recycling depots are no longer accepting:
    • Clothing for donation
    • Books for donation
    • Expanded polystyrene (also known as Styrofoam) – white
  • As of Monday March 30, 2020 transfer stations will no longer accept cash payment
  • More solid waste operational changes

 

COVID-19 Updates

 

 

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